ebajee believes that gambling should always be an enjoyable form of entertainment — never a source of stress, financial hardship, or personal harm. Our responsible gaming programme gives every player the tools, information, and support needed to keep their experience healthy and within their means.
Six core pillars that define how ebajee protects its players and promotes a safe, enjoyable betting environment for everyone in Bangladesh.
ebajee strictly prohibits access to individuals under the age of 18. Every new account goes through an age verification check at registration, and we reserve the right to request documentary proof of age — such as a National ID card or passport — from any player at any time. Accounts found to belong to under-18 players are closed immediately and any deposited funds are returned.
Setting a deposit limit is one of the most effective ways to keep your gambling budget predictable. ebajee allows you to set daily, weekly, or monthly deposit caps directly from your account settings. Once a limit is active, it takes effect immediately. Requests to lower your limit are processed without delay; requests to raise a limit are subject to a mandatory cooling-off period before taking effect.
Losing track of time during a gaming session is a common experience. ebajee's session time reminder feature allows you to set an alert that notifies you when you have been playing for a specified duration — 30 minutes, 1 hour, or any custom interval you choose. These reminders are designed to encourage regular breaks and prevent extended uninterrupted play sessions.
If you feel that gambling is having a negative impact on your life, ebajee's self-exclusion tool allows you to suspend your account for a defined period — from 30 days up to 5 years — or permanently. During the exclusion period, you will not be able to log in, deposit, or place bets. ebajee will also suppress any marketing communications to you for the duration. To activate self-exclusion, contact [email protected].
A time-out is a shorter break from gambling — typically 24 hours, 7 days, or 30 days — for players who want a pause without committing to a full self-exclusion. During a time-out, your account is temporarily suspended. Unlike self-exclusion, a time-out can be reversed after the chosen period expires, at which point normal account access resumes automatically.
ebajee's customer support team is available 24 hours a day, 7 days a week, to assist any player who has concerns about their gambling behaviour. Whether you need help activating a limit, setting up self-exclusion, or simply want to talk through your options, our team is ready to help. Reach us at [email protected]. All responsible gaming enquiries are treated with strict confidentiality.
Every ebajee account comes with a suite of self-management tools, accessible directly from your account settings. Use them at any time — no questions asked.
Cap how much you deposit in a 24-hour period, across a 7-day rolling window, or within a calendar month. Limits apply across all payment methods — bKash, Nagad, Rocket, Upay, Visa, and Mastercard — simultaneously. You can view your current limit and remaining allowance from the account dashboard at any time.
Set a maximum amount you are willing to lose over a given period. Once you reach your loss limit, ebajee will prevent further wagering until the period resets. This tool is particularly useful for players who prefer to manage outcomes rather than just input. Loss limits can be set for daily, weekly, or monthly periods.
Define the maximum duration of a single gaming session. When your time limit is reached, ebajee will display a notification and, if you choose, automatically log you out. You can set different session limits for different days of the week to match your personal schedule and lifestyle.
Activate a temporary account suspension for 1 day, 7 days, or 30 days without permanently closing your account. Time-outs are processed instantly. During the time-out period, you will not receive any promotional communications from ebajee, and login to your account will be blocked.
For players who need a longer break, self-exclusion suspends your account for a minimum of 30 days up to 5 years, or permanently. During the exclusion period, ebajee takes all reasonable steps to prevent the creation of a new account by the same individual. To request self-exclusion, email [email protected] with the subject line "Self-Exclusion Request".
Reality check pop-ups display a summary of your current session — time elapsed, net win or loss for the session, and how long you have been active. These prompts appear at intervals you choose (every 15, 30, or 60 minutes) and give you a clear, factual picture of your session to help you make an informed decision about whether to continue or stop.
Responsible gaming is not just a feature — it is a core operating principle at ebajee. Here is what we do at a platform level to protect every player.
Every new ebajee account is verified for age eligibility before any deposit or gameplay is permitted. Players who cannot confirm they are 18 or older will not be granted account access. Document-based verification may be requested at any time during the account lifecycle.
ebajee's internal systems monitor account activity for patterns that may indicate problem gambling — such as rapidly escalating bet sizes, chasing losses, frequent large deposits followed by immediate wagering, or significant changes in session frequency. Where these patterns are detected, our responsible gaming team may reach out proactively.
ebajee does not extend credit to players. All deposits must be funded from the player's own verified payment account (bKash, Nagad, Rocket, Upay, or card). ebajee will never encourage a player to deposit borrowed money or to take on debt to fund gambling activity.
ebajee's promotional communications are not directed at players who have set self-exclusion or time-out restrictions. Bonus offers always include clear wagering requirements and applicable terms. We do not use misleading language such as "guaranteed win" or "risk-free" in promotional content.
ebajee customer support staff receive training in identifying and responding to signs of problem gambling. Any player who contacts support and expresses concern about their gambling behaviour will be directed to the responsible gaming tools and external support resources described on this page.
Our commitment: ebajee treats responsible gaming as an ongoing obligation, not a one-time checkbox. We regularly review our tools, processes, and player data to identify improvements and ensure that our responsible gaming programme remains effective and up to date.
Problem gambling can develop gradually and is not always immediately obvious. Recognising the early warning signs is the first step toward taking back control.
If you recognise any of these signs in yourself or someone you care about, please reach out. Use ebajee's self-exclusion or time-out tools, set a deposit limit, or contact our support team at [email protected]. You can also speak to a trusted friend, family member, or healthcare professional. Seeking help is a sign of strength, not weakness.
The following questions are intended as a self-assessment guide — not a clinical diagnostic tool. If you answer "yes" to three or more of these questions, we strongly encourage you to use ebajee's responsible gaming tools or to seek independent advice.
Have you ever gambled with money that was set aside for essential expenses such as rent, food, or utility bills?
Do you find yourself thinking about gambling when you are at work, in school, or during family time?
Have you tried to cut down on gambling but found it difficult or impossible to stick to your own rules?
Do you feel the need to gamble with larger amounts of money to get the same sense of excitement you used to get with smaller bets?
Have you ever borrowed money or sold something valuable in order to fund your gambling?
Have family members, friends, or colleagues ever expressed concern about the amount of time or money you spend gambling?
Do you gamble as a way of coping with stress, loneliness, boredom, or difficult emotions?
After losing money gambling, do you feel a strong urge to return immediately and try to win it back?
If you are a parent or guardian, we encourage you to use parental control software to prevent minors from accessing gambling platforms. There are several free tools available that allow you to block gambling-related websites across all devices in your household.
Parental controls: Software such as Net Nanny, Qustodio, and similar family safety tools can be configured to block gambling content on shared devices. We strongly recommend their use in any household where minors are present.
ebajee encourages any player who is concerned about their gambling to seek professional support. While ebajee's own tools provide meaningful assistance, independent counselling and support organisations offer specialised help that goes beyond what a gaming platform can provide.
Kaan Pete Roi (Bangladesh): A free emotional support and crisis helpline available to anyone in Bangladesh experiencing distress, anxiety, or mental health difficulties related to any cause, including financial or gambling problems. Contact via their published helpline number.
Gamblers Anonymous: An international fellowship of individuals who share their experience, strength, and hope with each other in order to recover from gambling problems. Meetings and resources are available online and may be accessible to players in Bangladesh.
ebajee Support: Contact our responsible gaming team directly at [email protected] with the subject line "Responsible Gaming". All enquiries are handled with complete confidentiality and without judgement.
Gambling at ebajee is designed to be a fun, entertaining experience. Following these simple guidelines can help ensure it stays that way.
Decide how much you are comfortable spending before you open a game or place a bet. Treat that amount as the cost of entertainment — not as an investment. Never exceed the amount you have allocated, even if you are on a losing streak.
Decide in advance how long you intend to play and stick to it. Use ebajee's session time reminder feature to keep track. Regular breaks — even brief ones — help maintain a clear perspective on your gaming session and prevent fatigue-driven decisions.
Casino games and sports betting outcomes are governed by randomness and probability — there is no system, strategy, or pattern that guarantees a win. Play for entertainment value, not with the expectation of making a profit. Past results do not predict future outcomes.
Chasing losses — increasing bets or continuing to play in an attempt to recover money already lost — is one of the most common and harmful patterns in problem gambling. If you have reached your budget limit, stop. The money is gone; continuing to play is unlikely to change that.
Avoid gambling when you are stressed, depressed, anxious, intoxicated, or making decisions driven by strong emotions. Gambling while in an impaired or distressed state increases the likelihood of poor decisions and can accelerate the development of problematic behaviour.
Only ever gamble with money that belongs to you and that you can genuinely afford to lose. Never use borrowed money, credit facilities, or funds intended for essential expenses such as rent, food, school fees, or medical costs. ebajee does not extend credit to players.
Gambling should occupy a balanced place in your life — one activity among many, not the primary focus of your free time or social life. If you find that gambling is crowding out other activities, hobbies, or relationships, that is a signal worth paying attention to.
Whether you are winning or losing, knowing when to stop is the hallmark of a responsible player. Set a win limit as well as a loss limit — it is just as important to walk away when you are ahead as when you have hit your budget. Use ebajee's tools to help enforce your own limits.
ebajee offers 500+ casino games, competitive cricket BPL and T20 odds, and exciting slots — all in a safe, secure environment built for Bangladeshi players. Use our responsible gaming tools to keep your experience enjoyable. 18+ only. Please gamble responsibly.